Nowadays, the world has gone digital with everything from books to groceries being sold online. Stores have transformed into an experience.
As of 2018, the use of AI in stores seems to be a thing of the future. The more AI technology is used, the more it will affect consumers and retailers alike.
In this section we will explore how modern stores utilize AI to increase customer engagement and improve their shopping experience by utilizing AR and VR as well as giving consumers personalized recommendations based on their buying history. We will also learn how Amazon Go has been able to revolutionize physical retailing by eliminating checkout lines completely
The store is the first stop for many visitors to the website. It is where they can find products, read reviews, and learn about new products in the market.
It is important that the store provides a holistic experience. It should be interactive and engaging enough to get people into it and not have them bounce off right away.
The store should offer personalized customer experiences as well. It should act like a personalized assistant in front of the customer so that they don’t have to search for help.